Refund and Returns Policy

Refund Policy for Kai Marketing, LLC

Thank you for shopping at Kai Marketing, LLC. We appreciate your business and want to ensure that you have a satisfactory experience with our products and services. Below is our policy regarding refunds:

Eligibility for a Refund

  • Products: To be eligible for a refund, the product must be returned in its original condition, unused, and in its original packaging within [insert number of days] days of purchase. Proof of purchase is required for all returns.
  • Services: For services, refunds are only available if the service has not been completed or delivered as promised. If you are dissatisfied with the service provided, please contact us within [insert number of days] days of the service completion date to discuss a potential refund or resolution.

Non-refundable Items

  • Digital products or services that have been accessed or used cannot be refunded.
  • Customized or personalized items are not eligible for a refund.
  • Sale items or products purchased during a promotional event may not be eligible for a refund.

Process for Requesting a Refund

  1. Contact Us: To initiate a refund request, please contact us at:
    • Office: 770-733-5915
    • Email: info@kaidm.com
    • Address for returns (if applicable): 3296 Summit Ridge Pkwy Suite 1110, Duluth GA 30096
  2. Provide Details: Include your order number, the item or service you wish to return, and the reason for the refund request.
  3. Return the Product (if applicable): If your refund request is for a physical product, we will provide instructions on how to return the item to us.

Refund Process

Upon receiving your refund request and, if applicable, the returned item, we will inspect the item or review the service provided to determine if your refund request meets our policy criteria. If your refund is approved, we will initiate a refund to your original method of payment. Please allow [insert number of days] days for the refund to be processed.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company or bank, as it may take some time before your refund is officially posted. If you have done all of this and you still have not received your refund, please contact us at info@kaidm.com.

Changes to Our Refund Policy

Kai Marketing, LLC reserves the right to update or change our Refund Policy at any time. Any changes will be posted on our website and are effective immediately upon posting. Your continued use of our services after the posting of any changes to our Refund Policy constitutes acceptance of those changes.

Contact Us

If you have any questions regarding our Refund Policy, please do not hesitate to contact us at:
  • Office: 770-733-5915
  • Email: info@kaidm.com
  • Head Office: 3296 Summit Ridge Pkwy Suite 1110, Duluth GA 30096
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