Refund and Returns Policy
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Returns Policy
Refund and Returns Policy
Thank you for shopping at Kai Marketing, LLC. We appreciate your business and want to ensure you a satisfactory experience with our products and services. Below is our policy regarding refunds:
Eligibility for a Refund
- Products: Return products must be in new and unused condition in their original packaging within days of purchase for a refund. Evidence of purchase is a must for all returns.
- Services: Refunds are only issued if the service has not been completed and delivered as per the promise made. If you are dissatisfied with the service provided, please reach out within the agreed-upon days to discuss a potential refund and resolution.
Non-refundable Products
- Digital products or services like websites cannot be refunded.
- You cannot return products or services we may have customized or personalized.
- Items sold or merchandise bought in a promotion are not necessarily entitled to a refund.
Procedure for Return Refund
Call Us: To initiate your return refund, kindly reach us at:
Phone: 770-733-5915
Email: info@kaidm.com
Return Address: 3296 Summit Ridge Pkwy Suite 1110, Duluth, GA 30096
Include Information: Insert your order number, the item(s) you want to return, and the reason for the refund.
Return the Product (if applicable): If your refund application is for a physical product, we will issue further instructions on returning that item to us. But remember, you cannot return digital products.
Refund Procedure
Once KAI Marketing receives your refund request and, if applicable, the returned item, we will examine the item or review the service provided to determine whether your refund request meets our policy criteria. If your refund is approved, KAI Marketing will initiate a refund. You will receive your money through the original payment method. Please allow ten business days for the refund to be processed.
Late or Missing Refunds
If you haven’t received your refund, recheck your bank account. Then call your bank, as it may take some time before your refund gets reflected officially. If you have done all of the above and still haven’t received your refund, kindly contact us at info@kaidm.com
Changes to Our Refund Policy
Kai Marketing, LLC reserves the right to update or change our Refund Policy anytime. KAI Marketing will post any changes on the website, so kindly check this space often. Your continued use of our services after posting any changes to our Refund Policy constitutes acceptance of those changes.
Contact Us
If you have further questions regarding KAI Marketing’s Refund Policy, please get in touch with us at:
Office: 770-733-5915
Email: info@kaidm.com
Head Office: 3296 Summit Ridge Pkwy Suite 1110, Duluth, GA 30096